Anna Admin
(District Administrator)
Role
A district-level administrator responsible for technology adoption and oversight.
Primary Goal
To adopt AI tools responsibly. Anna is focused on proving a clear Return on Investment (ROI)—both in financial terms (like saving teacher time) and educational terms (like improving student scores).
Key Needs
- Her top priority is ensuring "ironclad compliance" with laws like FERPA and COPPA.
- Needs access to audit logs, safety guardrails, and clear data governance controls.
- Needs a high-level dashboard to see which schools and teachers are actively using the tool.
- Wants to identify district-wide "hotspots" where students are struggling with specific concepts.
Tom Teacher
(Classroom Teacher)
Role
An experienced classroom teacher who is skeptical of AI and fears it being a "black box".
Primary Goal
To save time and gain actionable insights into his students' performance without giving up control or sacrificing instructional quality.
Key Needs
- Biggest demand is transparency; must be able to see why the AI generated a score.
- Must have the ability to manually override any grade.
- Needs to quickly identify which students are struggling and why.
- Relies on "Student Concept Gaps" chart to see who is memorizing vs. understanding.
- Wants to manage his own curriculum by uploading his own lesson plans or materials.
Paula Parent
(Parent/Guardian)
Role
A concerned parent who is "cautious about AI" and values her child's safety and well-being above all else.
Primary Goal
To gain "peace of mind" by ensuring the AI tool is safe, private, and genuinely supporting her child's learning, not just acting as a distraction.
Key Needs
- Number one concern is safety; needs proactive safety alerts for emotional red flags.
- Wants to see what her child is learning and discussing.
- Requires "plain-language" explanations and access to full chat transcripts.
- Demands simple, clear controls to understand data collection and to opt-out, export, or delete data.
Steve Student
(Middle School Student)
Role
A middle school student who finds traditional lessons "boring" and is motivated by interactive experiences.
Primary Goal
To use a tool that makes learning "easier, more interesting, and fair". He wants to be engaged and feel a sense of progress and accomplishment.
Key Needs
- Motivated by game-like features: badges, hot streaks, and a "Skills Map".
- Needs immediate, clear feedback he can understand.
- Wants a way to "be heard" via a "Score Appeal" / "Flag for Review" button.
- Prefers "natural conversation" and asking follow-up questions (rewarded with "Curiosity Bonus").