Pete Trujillo

AI Product Manager

I build production AI systems that people can actually trust.

I prototype the systems I govern. I operationalize frameworks like NIST AI RMF, FERPA, and COPPA into working technical controls, not policy docs. 17 years across Microsoft, Nuance, and J.D. Power. MS in AI Management & Policy, Purdue. AIGP certified.

Now ramping at Aeries Software, focused on AI for student information systems serving 750+ districts.

I do side projects with small businesses and mission-driven orgs. If you have a company or project that does good in the world, I'd love to talk.

Background

17+ years enterprise AI. Senior roles at Microsoft, Nuance, J.D. Power.

Now

Senior PM at Aeries Software. EdTech AI and governance.

Credentials

AIGP Certified • MS in AI, Purdue • Certified Scrum Product Owner

Professional Experience

Current

Senior Product Manager

Aeries Software | June 2026 - Present

Recent

Principal AI Consultant

Independent AI Consulting | 2025 - 2026

Built production AI systems operationalizing NIST AI RMF — bridging the gap between governance policy and shipping code.

Prototyping: Built 7+ live AI tools across EdTech, workforce, and caregiving — shipped, deployed, real users.
Translation: Translate theoretical risk frameworks into practical engineering specs and production code.
Consulting: Contracts with Ascend Learning (Analytics strategy) and Morrison Associates (AI Solution Design).

Strategic Pivot

MS in AI Management & Policy

Purdue University | 2024 - 2025

A deliberate sabbatical to master the technical and ethical foundations of AI.

4.0 GPA & Faculty Exemplar for Capstone Project.
Architected "Glass Box" RAG solutions to solve the "Black Box" transparency problem.

Enterprise Scale

Senior Product Manager, AI & Analytics

Microsoft (via Nuance) | 2022 - 2024

Led product strategy for the "Nuance Mix" conversational AI portfolio, managing 10+ product lines supporting 100+ Fortune 500 clients.

$100M+ P&L Impact: Directed the roadmap for B2B analytics, aligning feature delivery with Microsoft’s "AI-First" strategy.
Risk Engineering: Orchestrated the high-stakes End-of-Life (EOL) of legacy products, reducing maintenance costs by 20% while retaining client trust.
New Revenue Streams: Designed custom data feed frameworks for enterprise clients, generating $200K in net-new revenue.

Innovation

Senior Product Owner, Insights & Analytics

Nuance Communications | 2017 - 2022

Led the "Human-in-the-Loop" innovation strategy, blending AI efficiency with human oversight.

Operational Efficiency: Revolutionized VOC workflows with NLP pipelines, slashing manual labor by 60%.
Human-in-the-Loop: Launched "Nina Coach" to route low-confidence AI predictions to humans, reducing escalations by 9%.
Team Leadership: Founded "Project Pegasus" to upskill 10+ analysts, reducing presentation build time by 15%.

Foundation

Senior Manager, Consumer Research

J.D. Power | 2010 - 2017

Pioneered the use of Biometrics & Text Mining to decode user intent for Fortune 100 C-Suites.

Product Launch: Shipped the firm’s first real-time intercept survey product, generating $100K+ in first-year revenue.
Crisis Management: Directed the emergency resolution of a critical data error, preserving a $250K annual renewal.

Academic Foundation

Master of Science

AI Management & Policy

Dec 2025

Purdue University

Graduate Certifications

Applied Data Analytics Foundations in AI

Key Coursework:

AI Policy, Governance, & Ethics • Societal Impacts of AI

Bachelor of Science

Consumer Affairs

May 2010

California State University, Northridge

Internship

LA County Dept of Consumer Affairs

Designed operational work intake flows and defined technical requirements for digital complaint systems.

Key Coursework:

Consumer Law, Public Policy, & Behavioral Economics

Certifications

AIGP

AI Governance Professional

IAPP (International Association of Privacy Professionals)

ISO

ISO 42001 Lead Implementer

PECB (In Progress)

SAFe

Certified SAFe 6 POPM

Scaled Agile Framework

CSPO

Certified Scrum Product Owner

Scrum Alliance

Toolbox

Daily Drivers (Strategy & Ops)

JIRA / ADO SQL Tableau NIST AI RMF Figma

I use these to define the "What" and the "Why."

Prototyping Lab (The "How")

Python (Flask) Gemini API Anthropic Claude API OpenAI API HTML/JS Streamlit

I use these to prove technical feasibility before engineering handoff.

Governance & Strategy

NIST AI RMF

Map, Measure, Manage

EU AI Act

FERPA / COPPA

EdTech Data Privacy

Human-in-the-Loop

Circuit Breaker Design